Refund Policy
Last updated: February 2026
Our Guarantee
We want you to love your custom song. If you are not satisfied after using your included revisions, we offer a full refund.
Refund Process
To request a refund, contact us at support@echowish.com within 14 days of receiving your song. Refunds are processed within 5-10 business days.
Exceptions
Shipping costs for Premium gift cards are non-refundable once the card has been printed and shipped.